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WhatsApp Business API

Engage customers on the app they already use

Overview

Use the WhatsApp Business Platform to send approved notifications, run support chats with multiple agents and automate common replies, connected to your CRM.

Key features

  • ✓Approved message templates
  • ✓Shared inbox for multiple agents
  • ✓Chatbots and auto-replies
  • ✓CRM and webhook integration

Common use cases

Order and delivery updates
Lead follow-up
Customer support at scale

How it works

  1. 1

    Verify your business with Meta and choose a phone number.

  2. 2

    We submit message templates for approval and connect your inbox or CRM.

  3. 3

    Start notifications and support chats with opted-in customers.

Before we start: have a phone number not already registered on WhatsApp, plus business documents.

Frequently asked questions

How long does it take to set up WhatsApp Business API?

Timelines depend on your requirements and any registrations needed. We share a clear plan during your demo.

Can WhatsApp Business API integrate with my CRM or software?

Yes, we can connect through APIs and webhooks. Tell us which tools you use and we will confirm the options.

How do I get pricing for WhatsApp Business API?

Book a demo or call +91 97118 89449 and we will recommend a plan based on your team size and usage.

Related reading: WhatsApp Business API: What It Is and When You Need It